• NuXCOM_90Percent@lemmy.zip
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      2 years ago

      They are not compelled to but Valve have generally been really good about providing refunds, even outside of the “contractual” window, if you point out there is a good reason.

      I got a refund for mordhau with like 30 hours in by just linking to the pc gamer (?) article about the rampant anti-semitism and racism and “I would rather not give money to literal nazis”.

    • Sylvartas@lemmy.world
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      2 years ago

      They are compelled to by Australian and french laws. (There are probably more but iirc those are the 2 that were actually fought in court and cost Steam money before they added their official refund policy)