• Kushan@lemmy.world
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    12 hours ago

    Yup and honestly the hostility those users get when mentioning it is the same reason Linux doesn’t get more traction in the mainstream.

    When a lot of users expect software to work in a particular way and it doesn’t, you change the software - if you insult, belittle or otherwise expect the user to change their working habits then you’re going to have a bad time and be all shocked Pikachu when the user doesn’t use the software.

    Apple is (was lol) the most valuable company on the planet because they understood that the user experience is the absolute most important thing. They are the textbook example of vendor lock in and yet people flock to them because “it just works”.

    • Nalivai@lemmy.world
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      10 hours ago

      the hostility

      “Hey, why this free software I tried once IS SO SHIT AND UNINTUITIVE AND EVERYONE WHO MADE IT IS PLAIN STUPID AND WRONG, NOW HELP ME IMMEDIATELY YOU FUCKING NERDS. Man, nobody fixed my problem immediately, what a hostile envoroment”.

      you change the software

      Oh, so that’s what big corpos were doing this whole time? Damn, what a cool environment that should be, you buy software and it behaves like you want it to be, and if it doesn’t, you complain to the corpo and it fixes it for you immediately.

      Apple is (was lol) the most valuable company on the planet because they understood

      that you don’t need to sell software or hardware, you need to sell brand recognition, feel of premium exclusivity, and smug satisfaction of being better than the plebs. And as long as your shit doesn’t crap out tremendous amount, you can ruse the rubes.

        • Nalivai@lemmy.world
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          8 hours ago

          They didn’t came for help with their problem or whatever, they came to argue about their favourite way to organise software development, brandishing hostility and accusations from the beginning. Different situations, really.

        • dreadbeef@lemmy.dbzer0.com
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          9 hours ago

          Maybe, but people who demand volunteers to provide more labor than they are willing to also are the problem. You don’t seem to grasp the nature of volunteering. It isn’t meant to serve you—volunteers do what they want when they want to because you won’t do what they want. They have your same frustrations: I want it to do X! So they do it.

          I’ll also say this: arguments like yours have been used for decades while Linux is getting more and more popular. Maybe, just maybe, you’re wrong.

          • Kushan@lemmy.world
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            9 hours ago

            Linux is getting more popular because corporations like valve have put the effort into refining the user experience. I’m not just talking about a pretty UI either, I’m taking things like proton that makes playing games on Linux as easy as playing on windows.

            I’m not saying there aren’t people out there that demand free labour from volunteers - of course there are; I maintain and have contributed to a few open source projects myself so I know all too well what that’s like.

            However, I would say those folks are a very small (albeit vocal and annoying) minority. The vast, vast majority of users simply dismiss Linux/GIMP/Whatever because it’s not suitable for them. They don’t go screaming into GitHub demanding features, they don’t post on Lemmy that the software sucks or otherwise create a fuss, they just gravitate towards the stuff that works for them (usually something proprietary) with the least friction.

            • dreadbeef@lemmy.dbzer0.com
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              9 hours ago

              Then maybe we shouldn’t be complaining about GIMP’s UI and instead be giving them money :D It seems like that’s how you fix Linux, not posting “can’t make circle tho” or “it isn’t like Photoshop and I refuse to use Krita tho”

              I’m just bringing it to the main thread topic: GIMP often has complaints that it isn’t like Photoshop. Well, Krita is. So what’s the point of complaining about GIMP anymore? Just complain about Krita please. Let GIMP do its own thing with the people that care about it and let Krita be the Photoshop replacement that everyone desires. I use Krita instead of GIMP because I am very used to Photoshop—I don’t complain about GIMP because it’s literally pointless when I have a tool I enjoy.

              • Kushan@lemmy.world
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                9 hours ago

                I’m not complaining about GIMP, I’m complaining about the attitudes people have towards potential users of free software.

                • dreadbeef@lemmy.dbzer0.com
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                  9 hours ago

                  That’s fair, but those users seem to not know what they want: they think posting it will fix the problem. It won’t, we have discovered with valve that money is the problem in FOSS. Turns out if you just pay people shit gets done in Linux. We should focus efforts to get money flowing to GIMP, not laying blame on the existing users who don’t care. It’s literally not their fault, it’s the lack of funding which is why Linux isn’t more popular.