Anybody else had this issue.
I have a media server setup with Plex and Jellyfin and now people here prefer Jellyfin but Plex is available on more devices and my users prefer it.
Now I tried watching several movies on iPhone via Plex app and it kept freezing and I had to exit and start again and half the time it wouldn’t remember where I was. I tried to watch the same movies on Jellyfin, again on iPhone and no issue.
Any thoughts? I did watch a movie at my friends on Plex through Firestick with no issue so not sure if it’s iOS or my home network and Plex or something else.
I do have tautulli set up so will check that. I can provide more information if needed.
Transcoding sound like it might be that as I had recently setup Nvidia GPU and enabled hardware transcoding but when I was testing and watching something it didn’t transcode as I was watching in the format I had.
You can force a transcode by dropping the quality of the video in the player settings. Perhaps something is misconfigured with HW transcoding and that’s the actual reason why your videos aren’t playing (and not the codec issue I mentioned in my other comment).