A mess of its own making: Google nerfs second Pixel phone battery this year
arstechnica.com
People don’t upgrade phones every year anymore—longevity matters.

I wonder if there is something subpar about whoever Google is getting the batteries from for the A series phones.

  • Humanius@lemmy.worldEnglish
    1·
    6 hours ago

    Google is not offering me a no-cost battery replacement.
    I’m not eligible for any replacement or refund according to their own support page

    Edit: Here’s proof.

    On the one page they are talking about “impacted devices”, but on the other page they say I’m not “eligible” for a refund of repair.
    So they do not confirm whether my phone is unaffected or not. They only say I won’t get a refund.

    I’m highly skeptical when a massive corporation uses inconsistent language like this. Especially when they don’t clearly define what they mean with the terms “impacted” and “eligible”.

    Are there situations where impacted devices may not be eligible?