LG's recent software update has forcibly installed Microsoft Copilot, an AI assistant, on smart TVs without removal options, sparking widespread user backlash over privacy, bloatware, and loss of control. This highlights growing tensions in smart devices, where monetization often overrides user preferences.
That’s not my worst one. I did an analysis for one company which took 2 months since their data was such a mess. They were spending at least $10m/year (20 high comp devs) developing a product that was pulling in 8k/year. They did not have a path to growing revenue 1000x on that one, when I told the ceo and he doubled down that it was a bet they wanted to make. They really just wanted the nice slide deck for the board.
I checked in a year later and they were still working on it. Two years later they mothballed it. They could have saved millions by listening to me.