When Windows users suddenly discover that their files have vanished from their desktops after interacting with OneDrive, the issue often stems from how Microsoft’s cloud service integrates with the operating system. The automatic, near-invisible shift to cloud-based storage has triggered strong reactions from users who find the feature unintuitive and, in some cases, destructive to their local files.
The problem isn’t one drive’s purpose, it’s that it’s so shoveled into windows that people that have no idea what it is use it accidentally then see files disappearing. It’s unintuitive shovelware with terrible UX, a dreadful combination.