The communication re: the auction of the billet product appears to be a genuine fuck up, and LMG needs to do as much as it can to own that.
The review, and subsequent doubling down on WAN of [sic] “do not buy this product” , however, is down right negligent. Billet are a start up and every review or demo of their product is absolutely critical to their success. To say “we want you to eat” is borderline offensive. LMG must recognise the majority who watch LTT are often casual and will forever just remember “Linus said no” and not question it further.
While I commend the attitude of not being drawn into an online pissing contest with GN, I think the least they could do is remove the video, retest and evaluate, and offer a sincere apology for the previous efforts.
Everything else is a QC issue. Do less with more, and you won’t have to spend so much time putting out very public fires such as this.
As Linus said, think of it like watching a Top Gear/VIN Wiki video about a super car. I just want to see it at its best, and going fast.
Yeah, talk about some downsides but recognise this isn’t a product for everyone. His attitude of “don’t buy it at all” was really bad faith.