

I suspect in the real world it’s frustrating enough for restaurants that it wouldn’t have worked out.
You’re pretty much tricking restaurant workers into one of those awful voice-based phone trees.
Plus there are so many things that can actually happen when you try to book a table on the phone - they don’t have exactly what you want but can offer you this time instead… they only have outside seating available… etc. etc.
Plus, just having a proper online booking form is clearly a better option and not totally uncommon these days.
I don’t think you can blame anyone except him for not understanding that AI sometimes hallucinates. Hell basically every AI tool makes you read that before you start using it. I’m normally very reticent to blame users for using things incorrectly, but if it took him 3 hours to realise it was wrong here then I have to say that’s on him.
Come on has anyone else ever persevered with a hallucinated answer for 3 hours before realising it was a hallucination? Longest it’s taken me is like 5 minutes, and that’s only for things that aren’t easily googleable.