The names seem to be getting shorter so maybe “look” or just “oOo”

Tik tok?

Most of what I’m reading online talks about an error complaining about region, in which case you’d want to make sure you’re in the same store region.

Other main suggestion is signing into your steam account on their computer. You could probably use something like Microsoft quick assist (which should already be installed iirc) for that

Good luck, if you get a different error or run into other problems please let me know!

Why can’t you?