Does the job for most documents!

Oh absolutely it should but people wouldn’t be in this situation if they bought “appropriate” devices for their needs.

Ok so hear me out.

If you’re a “normal” person who rarely needs to scan things just use your phone! I’ve sent all sorts of docs including legal stuff for a mortgage by just taking pictures! It’s even quicker than actually firing up a scanner!

If you are a “professional” who has a persistent need to scan high quality docs then get a dedicated scanner!

If you’re an “enterprise” go buy a proper office printer from the likes of Brother and you won’t have these problems.