• Soup@lemmy.world
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    1 day ago

    They said that Linux is really good, and they are not wrong that for the regular person, who struggles with even the most basic IT shit, there still isn’t a full “finished” option for them, really. Power users and more savvy people grow the technology but it’s the masses who fund it and the masses need something reliable or at least a close enough friend who can help them.

    • Passerby6497@lemmy.world
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      59 minutes ago

      they are not wrong that for the regular person, who struggles with even the most basic IT shit, there still isn’t a full “finished” option for them,

      My dead mother, who couldn’t run windows for more than 6 months without trashing the install used mint without issue for years before she died in like 22. If my tech illiterate mother can do it, just about anyone can.

      The average user basically just needs a web browser and some office tools. If they can’t figure out how to use those in a different interface, they probably need to attend a ‘remedial computers 01’ course.

      Facebook works just as well on Linus as windows. Most people are too scared to try, not unable to use it in my experience.

    • rarsamx@lemmy.ca
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      1 day ago

      Again. Have you used Fedora, Mint, Ubuntu?

      Regular people get help with basic stuff in windows All the time. That’s why there is a Geek Squad in best buy. That’s probably the only thing missing for the non technical Linux users.

      If people are paying someone to “install” their printer, why would it be different with Linux.

      In fact, in Linux they’d need less tech support as many windows users calls are for slowness, virus and obsolescence.

      Let’s not compare usability using different standards

      • IsoKiero@sopuli.xyz
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        3 hours ago

        If people are paying someone to “install” their printer, why would it be different with Linux.

        With printers spesifically I’d bet people don’t need to pay for support with Linux as much. Sure, there are models which just won’t work, but in general my experience is that printers are mostly plug’n’play with Linux.

        A few months ago I did a helpdesk gig on one local small business. They consume a lot of paper due to requirements on their business and they have some fancy KonicaMinolta photocopier. They guys who installed the printer had struggled for hours to get that thing to work on their Win10 machines. I did what was requested and they asked if I could print out notes I wrote for them for reference but immediately started to wonder if that’s feasible as the printer was so difficult to install. It took less than a minute for my mint-laptop to locate the printer and start using it. No idea if the printer company techs were just incompetent or if the software for it is bad, but apparently I’m now some kind of tech-deity in their office…