

You’re prohibited from entering a many countries in the Middle East if you have a stamp in you passport showing you’ve been to Israel.
Because of this Israel generally doesn’t stamp passports. It would be especially a terrible thing to do to a refugee that might have family in another country that they could stay with but get turned away because they have a prohibited stamp in their passport.
They usually give a paper (separate from the passport) with the necessary information. It’s possible they didn’t get that paper, but it’s also possible they had to dispose of it if the flight stopped over in a country that doesn’t allow Israeli stamps.
Whatever the case may be, it’s not at all unusual for someone exiting Israel to not have a stamp in their passport, in fact that’s the default. It’s weird South African officials wouldn’t be aware of this.


In most of the civilized world, refugees do not need a passport when they are seeking asylum.